
Customer Service
Get answers from Comcast Business Specialists and Customers like you
New Member
•
1 Message
Monday, February 23rd, 2026
Can't get customer service for a bee problem in Comcast equipment in my yard
We have contacted comcast multiple times to no avail. There is a bee infestation in the pedestal of my yard and now all three of my dogs have been stung. This is becoming a safety issue now and no at Comcast seems to care.
Question
•
Updated
5 hours ago
3
1
0
Responses

Comcast_Aldrik
Official Employee
•
33 Messages
5 hours ago
Thanks for reaching out @user_0d4ce4! My dog is part of the family, and I know just how important it is to keep them safe while they are playing in the yard. A bee infestation inside a pedestal is absolutely a safety issue, and I understand how urgent this is.
I can help get this reported to the right local team. Please send us a direct message with your full name, business name, full address, and last four digits of your account number or full phone number. To send a Direct Message:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0