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frustratedcustomer's profile

New Member

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1 Message

Monday, January 5th, 2015 3:00 PM

Can't accomplish anything on comcast business website

I have repeatedly attempted to pay my bill online but EVERY time the page fails to load.  This is the only company I have that issue with and the irony is that it is an internet company.  I have contacted customer support about this in the past but my account still is not updated and I'm the one threatened with deactivation.  On a separate (possibly not) note, I constantly get emails to activate my account which I have done multiple times.

Administrator

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1.5K Messages

10 years ago

Hello frustratedcustomer,

 

Welcome to the forum.

We apologize for this online payment issue.

The community would like to assist but can you clarify  few items for us?

 

1. What is your internet browser?

2. Do you get any other error other than page fail to load message?

 

Thank you

 

 

 

Administrator

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1.5K Messages

10 years ago

Post moved to related thread.