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user_df5d67
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New Member

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1 Message

Saturday, December 2nd, 2023 3:03 AM

Cancelling- no reply from [Edited]

Hi 

I have mailed to 

NAST_MACDRequests1

for cancelling my account. No reply from them in 20 days. How to escalate the issue.

Question

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Updated 

9 months ago

 • Edited

32

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Comcast_BrianA

Official Employee

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20 Messages

11 months ago

@user_df5d67 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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