New Member
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1 Message
Call history older than past 90 days
I have called Comcast more than 20 times to assist me gain a call history older than 90 days, and 14 tickets have been opened and closed without any result. The representatives that I have spoken with looked like didn’t know what they should do. I am an owner of a small business. This made me very frustrated and upset the way Comcast servers their customers.
Comcast_Eric
Official Employee
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43 Messages
21 hours ago
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page.
Click that or follow this link here: https://forums.businesshelp.comcast.com/direct-messaging
From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.
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