Customer Service
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New Member
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1 Message
Friday, July 3rd, 2020 12:00 PM
Business modem password reset
Hi I am unable to log into the modem. cusadmin and highspeed don’t work for the user id/ password
Question
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Updated
4 years ago
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Responses
CC_Michelle
Official Employee
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526 Messages
4 years ago
Thanks so much for taking the time to reach out to us regarding your modem access. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to help reset the admin password to the default setting for you. Can you please reach out through private message with your first and last name, business service address and account number or phone number?
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