Billing name

I called a few weeks ago and added someone to the account name for billing. The agent guaranteed me that she would be added to the next bill and she hasn’t.

Responses

CCMichaelM

Visitor

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226 Messages

6 years ago

Hey, ATorres. Thanks for reaching out to us our Business Support Forums. I'm sorry that they weren't added to the account but, did you know that you can add additional users from your online business account? Visit https://business.comcast.com/help-and-support/accounts-billing/add-delete-comcast-business-user/ to learn how!

Once the user is added there, as long as they can provide the necessary account information required for authentication and they're added to the account as a user, they'll be authorized on the account. If you have any further questions or need assistance, send me a message with your full name, address and, the phone number on file. Otherwise, have a great rest of your day and thank you for choosing Comcast.

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