billing dispute on invoice#001001505519,001001570062,001001635337

Hi Comcast team,

Our contrct is 3 years term, and MRC should be $350, but from your Sep invoice, the price increased from $350 to $360, plus related tax. Pls help to issue total credit of $48.22 for below 3 invoices:

1. Credit of $10.47 for invoice#001001505519

2. Credit of $15.63 for invoice#001001570062

3. Credit of $15.8 for invoice#001001635337.

What's more, pls correct this service MRC of $350 in your system ASAP.

Thanks!

[Edited: "Personal Information"]

Responses

Comcast_Eric

Official Employee

•

29 Messages

3 days ago

user_0c0225 Thanks for reaching out today with your billing concern. I would be happy to review your billing, and correct any errors. Can you please send me a direct message with your name, and full service address to locate the account please? To send a direct message:

Ensure you are first signed in, then you will see an icon at the top right of your page.

From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.

Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

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