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acachicago's profile

New Member

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1 Message

Friday, September 11th, 2015 1:00 PM

Autopay On but charged Late Fee

Hello, my autopay is on, however, I am still charged late fee and the previous month was not paid. Can anyone assist please? Thanks

Retired Employee

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1.9K Messages

9 years ago

HI acachicago.  I have engaged the Business Service Center Billing Team to investigate this issue and assist with resolution.

 

Thank You