Skip to content
Skip to main content
user_34b75c
1st Topic

New Member

 • 

4 Messages

Friday, November 21st, 2025

ACH instructions or Comcast Originating ACH Payee ID

Hi! I need ACH instructions or 10-digit bank ID (aka: "originating ACH payee ID) number for Comcast for accounts beginning with 8.

Question

 • 

Updated 

3 days ago

19

1

0

Oldest First
Selected Oldest First
Comcast_Alfonso

Official Employee

 • 

34 Messages

13 days ago

Hello user_34b75c thank you so much for taking the time to reach us here via our Xfinity Business Forums! Are you attempting to set up autopay for a particular account or series off accounts? 

 

6

0

user_34b75c

New Member

 • 

4 Messages

I'd ultimately like to set up autopay for a series of accounts, but 2 of the accounts have account numbers beginning with 9 and have an entirely different payment portal to go through, so right now I'd like to focus on just regaining access to paying a bill for our account beginning with 8. If I can set up autopay, that would be great, but I really just want to be able to pay online, period--we are unable to pay via check or credit card, so if we can't pay online we're really stuck.

Like

Reply

9 days ago

0

Comcast_Gabriel

Official Employee

 • 

316 Messages

 

user_34b75c, I can certainly understand the importance of regaining access to your account for processing a payment so you're not stuck. For setting up autopayments on your account beginning with 8, have you tried accessing the account via the Comcast Business app or the My Account web portal online like in this link here?

 

Like

Reply

9 days ago

0

user_34b75c

New Member

 • 

4 Messages

Yes--I have accessed the account beginning with 8 via the My Account web portal and have actually referenced that "Set up Auto Pay" support article several times while troubleshooting. At this point I just need ACH instructions or the 10-digit originating ACH payee ID number for Comcast for accounts beginning with 8.

Like

Reply

9 days ago

0

Comcast_Gabriel

Official Employee

 • 

316 Messages

 

user_34b75c, Thanks for confirming this for us. To get these instructions, have you tried logging into our payment center and launching a support ticket yet, by chance at this link here: (https://business.comcast.com/paymentcenter/login)?

 

Like

Reply

9 days ago

0

user_34b75c

New Member

 • 

4 Messages

I am unable to log a support ticket for our account beginning with 8 via the Payment Center because the Payment Center doesn't apply to accounts beginning with 8. Would you please let me know where I can obtain ACH instructions or the 10-digit originating ACH payee ID number for Comcast for accounts beginning with 8?

Like

Reply

3 days ago

0