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New Contributor

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3 Messages

Saturday, December 6th, 2025

$400 gift card

When will I receive my gift card? I tried checking the status in the fulfillment center and it keeps saying there is an error 

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New Contributor

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3 Messages

24 hours ago

I was also supposed to get $40 off my internet bill for 12 months, when will that begin?

New Contributor

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3 Messages

23 hours ago

Same issue expecting $400 prepaid visa card

Official Employee

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47 Messages

23 hours ago

Hello @user_62004f, Thanks so much for taking a moment out of your day to leave a post on our business community forum. If you could send our team a direct message with your full name, the business name, and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Comcast Business" to initiate a direct message.

New Contributor

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3 Messages

I am also having this issue and sent a dm I have not received a response 

Official Employee

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5 Messages

 

user_8ab86a, hello there! Thanks for reaching out. We ask you to be invited to send us a direct message from a submitted public post. Rest asusured, I am here to help. How long has it been since you've been waiting for your incentive?