
Connectivity
Connectivity and managing Your Comcast Business network
New Member
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3 Messages
Monday, February 3rd, 2025 3:33 PM
zoom calls dropping
Every time we use Zoom on our Business Edge account the calls drop out and disconnect.
Question
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Updated
6 days ago
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Responses
Comcast_Adrienne
Official Employee
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43 Messages
7 days ago
Hey there, user_a486a9! Thank you so much for taking the time to reach out to us here on the Comcast Business Forums. I am very sorry to hear about the experience with the Zoom calls dropping. Can you share with us what troubleshooting steps you have completed? From time to time, restarting the modem/router can help with connection concerns. Is it all user or specific users only?
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