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Wednesday, December 14th, 2022 4:03 PM


I can't remember my wifi password



24 Messages

1 year ago

Hello, and thank you for reaching out for help with your password. I am always forgetting my info, so I understand the need for help from time to time. You have reached the right place for help! Below are steps on finding your default network info. 

Find your default wireless network info

  1. Lift the Business Wireless Gateway to view the bottom panel.
    • On the bottom panel label, find the two Network Names (SSIDs) and the one Network Key (Password). The case-sensitive password is the same for both Network Names (SSIDs).

Record this information for future reference.

  • The default Network Names (SSIDs) and Network Key (Password) are unique to your Wireless Gateway.
  • SSID 1 will be your private 2.4 GHz Business Internet Network.
  • SSID 2 will be your private 5.0 GHz Business Internet Network.

Now we reccomned changing this if you did, then you will want to follow below. 


  1. Open a web browser from a connected wired or WiFi device. Go to to access the login page.
  2. Enter cusadmin for Username. Enter highspeed or CantTouchThis for Password. Then select Login.
    • Note: The user name "cusadmin" cannot be changed.

From the gateway settings you should now be able to update the network password