When can we expect service to be restored in Cape Coral

Hello and welcome to our Comcast Business Forums, @user_79bdc8! Thank you for reaching out with your service concerns. I'm sorry to hear that you are still experiencing service issues due to the storm. While we are unable to give you an estimated time when your service will be back on, please know that we're working to restore service as quickly and safely as possible.

We coordinate our recovery efforts closely with local and state government and power companies. In many cases, we must wait for local power companies to first restore power to your neighborhood and allow our teams into the area to repair our network. I'm so glad to hear that you have power! And I apologize for any inconvenience. We appreciate your patience and understanding.

Comcast Business customers can visit https://comca.st/3Vfp7j6 or use the Comcast Business app to get updates for the area and information about service. Comcast Business customers subscribed to our Voice services may have Call Forwarding features available. See how to stay connected through the storm with Comcast Business for more information.

Trying to get a clear answer from them has been a joke! We all understand this was a major storm but both my neighboring businesses have service and i dont due to a break in the line to my office. I cant even find out if I am on the list for repair.