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1 Message

Fri, Jul 16, 2021 5:12 PM

Wheaton IL Outage

Our Business Internet just went down...what is the status of this outage?

Official Employee


44 Messages

10 m ago

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. With working from home I understand how important it is for your services to work during business hours. You can use the link: to keep you up to date with the status of your services to ensure your business is running smoothly. 


Please send me a Peer to Peer message with your name, business name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! 

• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message