Skip to content
n0uk's profile

Contributor

 • 

13 Messages

Sunday, March 8th, 2015 8:00 PM

Very poor download bandwidth this evening

For the past several hours I have been experiencing very poor download speed.  Noticed on general web browsing and file downloads and then backed up by testign with speedtest.net.

 

Rather than the contracted 50MBPS down I am seeing a peak of about 1.5Mpbs and as low as 150kBPS.  This is atrocious performance.

 

I have treid rebooting the cable router to no avail.

Problem solver

 • 

305 Messages

10 years ago

You wouldn't happen to be in California would you? Second night in a row my speed has dipped out of no where and support has no idea why.

Contributor

 • 

13 Messages

10 years ago

No, Minnesota.

 

Gold Problem solver

 • 

610 Messages

10 years ago

Make sure you get the same slow speeds with a computer plugged directly into the cable gateway, and if it's still slow, post a screenshot of the downstream/upstream signal levels from http://10.1.10.1 status pages

Contributor

 • 

13 Messages

10 years ago

Of course this morning the connection is back to its


@train_wreck wrote:

Make sure you get the same slow speeds with a computer plugged directly into the cable gateway, and if it's still slow, post a screenshot of the downstream/upstream signal levels from http://10.1.10.1 status pages


normal full speed however there has been no change in the physical connection to the cable router which was already directly to one of its four ethernet ports,

 

Screen Shot 2015-03-09 at 6.01.07 AM.png