New Member
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1 Message
Upload dropping to almost zero
For the last couple of weeks my upload speeds will randomly drop from 300Mbps to under .5
Download speeds remain constant. Any and all help accepted.
This is directly into the Comcast business modem. All devices have the exact same issue at the same time.
Comcast_Paula
Official Employee
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25 Messages
4 months ago
@user_4984fe Hi there! Thank you for sharing the trouble you are having with the upload speeds. I know how this can impact the needs of business. I'm sorry for the trouble. Do all devices connect directly to the business modem or is there a router / switch in the mix? We would want to try to reset all the devices and if possible test a single device directly to the modem. Does the upload speed seem to drop at certain times of the day?
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