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TedofTeds's profile

New Contributor

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4 Messages

Thursday, November 15th, 2018 4:00 PM

Upgrading to Business 75 whilst still under contract with Business 50...

Howdy!

 

Location: Firestone, CO

 

I'm currently on the legacy Business 50 plan with about a year still left on my contract for the promotion I signed up for back in 2016.  I am considering upgrading to the Business 75 plan.  Can I just do so without altering my existing contract? Meaning I dont wish to extend it anymore, just increase my speed, still keeping my promo for the duration of said contract.  And of course, this is complicated as the plan I am on, seems to no longer exist... Which is also annoyng as its the same price as the Business 50 that I have now.

 

Cheers,

Ted

Official Employee

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297 Messages

6 years ago

Hi! Thanks for reaching out. I can help with the billing concern. Would you mind sending a private message with your full name, the last four digits of your account number, and a phone number linked to the account so I can help?