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Karen's profile

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Monday, October 8th, 2012 11:00 AM

Sporadic lulls in connectivity

Our connectivity keeps having sporadic lulls.  Web activity "hangs" for 10 - 20 seconds then continues.

Accepted Solution



1.9K Messages

12 years ago

Welcome, Karen.  We have tested to the gateway at your location.  While there does not seem to be any issues with the line, we can schedule a service call to verify all services at that location.  If you will send me a PM (private message) with the account number and your contact information along with a convenient time to call we will contact the local service center and schedule a tech visit.


Thank you