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Karen's profile

New Member

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1 Message

Monday, October 8th, 2012 11:00 AM

Sporadic lulls in connectivity

Our connectivity keeps having sporadic lulls.  Web activity "hangs" for 10 - 20 seconds then continues.

Accepted Solution

Advocate

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1.9K Messages

11 years ago

Welcome, Karen.  We have tested to the gateway at your location.  While there does not seem to be any issues with the line, we can schedule a service call to verify all services at that location.  If you will send me a PM (private message) with the account number and your contact information along with a convenient time to call we will contact the local service center and schedule a tech visit.

 

Thank you