Sporadic lulls in connectivity

Our connectivity keeps having sporadic lulls. Web activity "hangs" for 10 - 20 seconds then continues.

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Accepted Solution

CC_John

Retired Employee

•

1.9K Messages

12 years ago

Welcome, Karen. We have tested to the gateway at your location. While there does not seem to be any issues with the line, we can schedule a service call to verify all services at that location. If you will send me a PM (private message) with the account number and your contact information along with a convenient time to call we will contact the local service center and schedule a tech visit.

Thank you

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