New Member
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2 Messages
Speed issues
I am currently a business class premium customer 27/7 and over the last few weeks have seen my daytime speeds drop significantly. Rebooting the modem and my internal network resolves the slow issues for an hour or so and then drops fairly quickly. As I am paying for higher througput than this, I would like to explore what the next steps are... (see below for history from Speedtest.net..)
| 2/21/2013 8:34 PM GMT | 75.144.41.209 | 6.10 Mb/s | 6.73 Mb/s | 73 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 8:33 PM GMT | 75.144.41.209 | 7.21 Mb/s | 6.15 Mb/s | 50 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 8:23 PM GMT | 75.144.41.209 | 4.47 Mb/s | 5.66 Mb/s | 69 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 8:16 PM GMT | 75.144.41.209 | 6.65 Mb/s | 5.37 Mb/s | 55 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 7:58 PM GMT | 75.144.41.209 | 5.30 Mb/s | 1.33 Mb/s | 53 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 5:36 PM GMT | 75.144.41.209 | 35.78 Mb/s | 7.96 Mb/s | 15 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 5:18 PM GMT | 75.144.41.209 | 36.02 Mb/s | 7.93 Mb/s | 14 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 4:22 PM GMT | 75.144.41.209 | 35.68 Mb/s | 7.31 Mb/s | 13 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 4:09 PM GMT | 75.144.41.209 | 38.00 Mb/s | 7.87 Mb/s | 20 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 4:04 PM GMT | 75.144.41.209 | 17.49 Mb/s | 7.39 Mb/s | 29 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 3:50 PM GMT | 75.144.41.209 | 37.59 Mb/s | 6.10 Mb/s | 17 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/21/2013 3:40 PM GMT | 75.144.41.209 | 1.65 Mb/s | 1.50 Mb/s | 68 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/20/2013 1:58 PM GMT | 75.144.41.209 | 7.30 Mb/s | 5.63 Mb/s | 97 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/19/2013 5:05 PM GMT | 75.144.41.209 | 7.62 Mb/s | 4.42 Mb/s | 75 ms | Atlanta, GA | < 50 mi | Image | ||
| 2/14/2013 3:57 PM GMT | 75.144.41.209 | 2.78 Mb/s | 1.42 Mb/s | 251 ms | Atlanta, GA | < 50 mi | Image |
CC_John
Retired Employee
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1.9K Messages
12 years ago
Thank you m_mckennon. This issue has been referred the National Account Team that handles Teleworker accounts. For additional assistance please contact the National Accounts Team @ 1-866-511-6489.
Thank You
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