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Some emails not reaching the recipient; no error messages or bounce-backs
I have a program that takes a 100+ page PDF file and sends 100+ emails to various recipients, each of whom receives a different page of the PDF as an attachment. Each week, a dozen or more recipients don't get the email--it's not always the same recipient, nothing bounces back, and there are nothing in any of the local logs to indicate a problem. I've reviewed the quotas in http://businesshelp.comcast.com/help-and-support/Email/email-size-storage-limits/ and if that's the problem I have no way of knowing it. How can I find out if this issue is related to the Comcast outgoing mail Server? Thx in advance .... DMiller
Accepted Solution
kraze
Problem solver
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305 Messages
9 years ago
If there is nothing in the logs and no bouncebacks, you may try caling Comcast Customer Security Assurance 1-888-565-4329 to see if they can shed some light here. If nothing else they can at least tell you if the account is being limited in someway.
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