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KevinatBCP's profile

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2 Messages

Thursday, March 27th, 2014 6:00 AM

Slow connection in 77041

We have slow download and almost no upload bandwidth in 77041 since last night. Our account is supposed to be 100/20. Apparently 32 other customers were experiencing the same thing last night when I called support. No contact from anyone at support since, but the problem still seems to exist this morning. Anyone else?

Problem solver

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305 Messages

11 years ago

You wouldn't happen to be in Northern California, would you? After the maintenance last night I went from pulling 50 down to about 5 and Comcast has no idea why. Currently have a tech visit scheduled.