New Member
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1 Message
"Service status" icon on account homepage is inaccurate
The "service status" icon on my account homepage is inaccurate. It's currently reading "healthy", but our service (and in fact our entire neighborhood) is down, confirmed by Comcast Business via phone. Better not to have it than to have it be inaccurate.
Accepted Solution
CC_John
Retired Employee
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1.9K Messages
11 years ago
Welcome Eamon. Thank for the post. We can research this issue. Please see the PM (private message) for account verification
Thank You
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