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newdude72's profile

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1 Message

Sunday, September 4th, 2016 3:00 PM

Service Interruption

So we experienced a 10 minute loss of Internet Service last night 09/03/16 in Portland. How do we find out if it was a Comcast issue or some other issue?

Problem solver

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326 Messages

8 years ago

You have to call when the service is down and file a trouble ticket.  If this is a one-off don't worry about it.  If this is happening on a regular basis then worry about it.