Serious Web Browsing Issues

New 100/20 service netgear cg3000dcr gateway installed on Monday.

Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.

Responses

Accepted Solution

stcoleman

New problem solver

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9 Messages

11 years ago

The service is just bascially unusable since upgrading from the starter package.

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Accepted Solution

stcoleman

New problem solver

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9 Messages

11 years ago

Problems persisted and emailed tech working on the issue.

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Accepted Solution

stcoleman

New problem solver

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9 Messages

11 years ago

Thanks to Craig from tier II, after he had gateway replaced with SMC its been smoooooooooooth sailing.

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stcoleman

New problem solver

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9 Messages

11 years ago

This is like a daily morning nightmare with this service.

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CC_John

Retired Employee

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1.9K Messages

11 years ago

Welcome stcoleman. Our Regional Tier 2 team was informed of you issues with connectivity. We were informed that they have reached out via email to assist you with this issue. Please let us know if further assistance is needed.

Thank You

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CC_John

Retired Employee

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1.9K Messages

11 years ago

Post moved to users individual thread

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