Connectivity
Connectivity and managing Your Comcast Business network
Occasional Visitor
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9 Messages
Friday, October 11th, 2013 9:00 AM
Serious Web Browsing Issues
New 100/20 service netgear cg3000dcr gateway installed on Monday.
Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.
Question
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Updated
10 years ago
3K
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Accepted Solution
stcoleman
Occasional Visitor
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9 Messages
10 years ago
The service is just bascially unusable since upgrading from the starter package.
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Accepted Solution
stcoleman
Occasional Visitor
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9 Messages
10 years ago
Problems persisted and emailed tech working on the issue.
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Accepted Solution
stcoleman
Occasional Visitor
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9 Messages
10 years ago
Thanks to Craig from tier II, after he had gateway replaced with SMC its been smoooooooooooth sailing.
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stcoleman
Occasional Visitor
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9 Messages
10 years ago
This is like a daily morning nightmare with this service.
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CC_John
Advocate
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1.9K Messages
10 years ago
Welcome stcoleman. Our Regional Tier 2 team was informed of you issues with connectivity. We were informed that they have reached out via email to assist you with this issue. Please let us know if further assistance is needed.
Thank You
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CC_John
Advocate
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1.9K Messages
10 years ago
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