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stcoleman's profile

Occasional Visitor

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9 Messages

Fri, Oct 11, 2013 9:00 AM

Serious Web Browsing Issues

New 100/20 service netgear cg3000dcr gateway installed on Monday.

Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.

 

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Responses

Accepted Solution

Occasional Visitor

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9 Messages

8 y ago

The service is just bascially unusable since upgrading from the starter package.

Accepted Solution

Occasional Visitor

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9 Messages

8 y ago

Problems persisted and emailed tech working on the issue.

Accepted Solution

Occasional Visitor

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9 Messages

8 y ago

Thanks to Craig from tier II, after he had gateway replaced with SMC its been smoooooooooooth sailing.

Occasional Visitor

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9 Messages

8 y ago

This is like a daily morning nightmare with this service.

Administrator

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1.9K Messages

8 y ago

Welcome stcoleman.  Our Regional Tier 2 team was informed of you issues with connectivity. We were informed that they have reached out via email to assist you with this issue.  Please let us know if further assistance is needed.  

 

Thank You

Administrator

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1.9K Messages

8 y ago

Post moved to users individual thread