Security Edge blocking one of our domains as malware

Hello,

I'm looking for help about how to remove one of our domains that for some reason is listed as malware on securityedge. When we try to access from our business, we get the malware page error. The site and domain was just created 72 hours ago.

Responses

Comcast_JohnG

Official Employee

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30 Messages

3 months ago

Thank you for reaching out to us here @retrotecman. You can reach out to the Business team at the https://business.comcast.com/help-and-support/contact-us/ site for any issue with that domain. You can also reach the security team at https://internetsecurity.xfinity.com/help/report-abuse/ to report any blocked sites.

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retrotecman

New Contributor

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5 Messages

Hello,

I tried to contact comcast and they directed me to the second link. I sent in a request and our site is still being blocked. Is there anything I can do to escalate this?

(edited)

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Reply

2 months ago

0

Comcast_Janelle

Official Employee

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26 Messages

Hi! There will be a contact number through https://internetsecurity.xfinity.com/help/report-abuse to reach out to the security team.

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2 months ago

0

U

user_allure

New Contributor

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3 Messages

1 month ago

I have the same issue on my website https://www.allurewindowtreatments.com/ . i submitted a ticket to report but nothing yet. any ideas?

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