Retired Employee
•
1.9K Messages
SamKnows Broadband Study Trial
To our valued participants in SamKnows Broadband Study Trial,
Thank you for your participation in our recent broadband performance measurement study. As you are aware this study was conducted by a third-party vendor called SamKnows to test and verify the speeds being delivered to our Comcast Business Internet customers across the country.
This broadband study has been completed and to our participants the $150 Visa® prepaid card will be in the mail starting on the week of 10/06/2014.
Thank you for your interest and participation!
As a valued member of our Comcast Business Community, we welcome you to participate in a broadband performance measurement study. This study is being conducted by a third-party vendor called SamKnows to test and verify the speeds being delivered to our Comcast Business Internet customers across the country. If you qualify and complete the study, Comcast Business will provide you with a $150 Visa® prepaid card.
If you are interested in participating, please click here to be taken to the SamKnows enrollment survey http://signup.samknows.com/comcast. If you qualify, expect a response and next steps in the coming weeks. If you do not qualify, please also expect a notice within a few weeks.
To qualify for the study, you must be an existing Comcast Business Internet customer with a DOCSIS 3.0 (D3) gateway modem
Click the links for additional information on Sam KNows and how it works.
Accepted Solution
kraze
Problem solver
•
305 Messages
11 years ago
I think this is an interesting concept and plan to volunteer for this, but I than started going over the requirements. I'm curious as to how 30GB of usage in a month constitutes high usage? I mean, especially for businesses that's nothing. I don't see how 30GB of usage is going to stop a device which is designed to only run during low network usage and run for 60 days from getting "accurate" results.
It really just seems like the scale is tipped to test an unused connection for two months. Which is your internet generally works you're almost guarantee to get great results.
http://signup.samknows.com/comcast/requirements
0
0
Accepted Solution
jborchart1
New Member
•
2 Messages
11 years ago
Kraze, I was about to click "sign me up" and came to the same conclusion. I have customers with Comcast business all over the Minneapolis area. ALL of them greatly exceed 30GB of useage. Most/all of them generate more than that just in offsite backups in a month, much less general use.
If a Comcast business user is generating <30GB month, then they are probably doing something wrong!
0
0
Accepted Solution
train_wreck
Gold Problem solver
•
610 Messages
11 years ago
i wasl ready to sign up for this too, then saw that requirement. I would think that, if anything, they would WANT to test on a heavily used connection, to see how the connection handles mass congestion...
interesting.
0
0
Accepted Solution
bitblaster
New problem solver
•
11 Messages
11 years ago
Does anyone know if the SamKnows device supports multiple static IPv4 addresses or only a sinlge dynamic address?
0
0
Accepted Solution
train_wreck
Gold Problem solver
•
610 Messages
11 years ago
I have 5 statics and I was sent the email asking if I wanted to sign up, so I think it supports all configurations.
0
0
Accepted Solution
kraze
Problem solver
•
305 Messages
11 years ago
I don't think it would matter much since it's a separate box that plugins into the modem. It's likely just bind to one of them without issue.
0
0
Accepted Solution
Comcast_Jon
Administrator
•
1.5K Messages
11 years ago
Hello Bitblaster,
Thank you for clarifying this question for us, we appreciate it!
And if you don’t mind please share your insight of this test with the community.
Thank you
0
0
Accepted Solution
CC_Alan
New Contributor
•
22 Messages
11 years ago
Just an update on the SamKnows study, we appreciate the feedback and as a result of the conversations here in the forum the team organizing the study decided to remove the recommendation for the 30GB per month usage threshold. We'd encourage any and all of our customers interested in the study to participate.
-Alan
0
0
Accepted Solution
Oroszdb
New Member
•
1 Message
11 years ago
I'm current a participant in the fcc's study - is there a way to have that box supply the data to your study as well?
0
0
Accepted Solution
train_wreck
Gold Problem solver
•
610 Messages
11 years ago
Thanks for the news Comcast_Alan, signing up now.
0
0
Accepted Solution
kraze
Problem solver
•
305 Messages
11 years ago
That is excellent news! I can't wait to particapte.
0
0
Accepted Solution
miagracie
New Member
•
3 Messages
11 years ago
Are you seriously considering capping the business class usage to 30 gb data per month? (As implied in a post above.). I hope not because that would make the service useless. It's even worse than the 250 cap on residental customers (the last I remember, it may be different now) which a family can easily use on Netflix & Hulu. I'm sorry but this is ridiculous.
0
0
Accepted Solution
kraze
Problem solver
•
305 Messages
11 years ago
No one is considering that, no. When the SamKnows study was first announced it was listed that you couldn't participate if you used more than 30GB per month. Many people didn't like that and they decided to remove that limit.
0
Accepted Solution
Eric
New Contributor
•
10 Messages
11 years ago
Just an FYI about the Samknows study. I received the box last week, and installed it in my network as per the instructions. The box sits downstream of your router (basically, you pull all wired connections from your router and plug them into the monitor box, then have a single connection to your router from the monitor box) watching the internal traffic as well as the traffic over the cable modem.
The connections are all 1000baseT, so there is no major impact on the primary WiFi and wired traffic as far as I can tell; however, if you have a guest network the monitor box blocks this traffic. I have Apple routers and access points configured to provide a primary and guest WiFi network. The guest WiFi network is blocked on all access points except the router (which is upstream of the monitor box).
I have reported the issue to Samknows.
0
0
Accepted Solution
dfasdsfdas
New Contributor
•
10 Messages
11 years ago
hgh
0
0