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ladislav_s
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New Contributor

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15 Messages

Friday, March 19th, 2021 8:57 PM

Remove SecurityEdge

How do I remove SecurityEdge from my account? I never subscribed to it...

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Updated 

5 years ago

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Comcast_Ray

Official Employee

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49 Messages

6 years ago

Hello, @ladislav_sedivy. You can call our Comcast Business team at (800) 391-3000 to have Security Edge removed or we can put in a ticket for them to contact you to have it removed. Which option would you prefer? 

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ladislav_s

New Contributor

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15 Messages

6 years ago

Ticket is fine. Thank you.

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CC_Daryl

Contributor

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34 Messages

Thank you for replying back. Since the ticket will require me to get into your account, could you please send me a private message containing your full name and service address? To send me a private message, please click on the "chat" icon, then click on the pencil and pad, and lastly - contact Xfinity Support. Thank you for your time and for working with us.

I no longer work for Comcast.

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6 years ago

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ladislav_s

New Contributor

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15 Messages

6 years ago

How exactly do I send you a private message? You are not in the list under "To:" 

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Comcast_Vianney

Official Employee

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35 Messages

Once you click the icon, you will search for Xfinity Support. You will not search for any other name. Can you give this a try? Let me know if it populates for you. 

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6 years ago

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user_56ef28

New Contributor

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2 Messages

5 years ago

Hello,

I am having many issues with Security Edge. I would like to have it removed.

what steps do I need to take to have it removed?

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CC_MichaelB

Recognized Contributor

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13 Messages

Hello! I can help. Please create a new post and we will address this concern! 

I no longer work for Comcast.

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5 years ago

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