Price increase

user_2d3b8b Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand the concern if you had a bill increase. Typically a month or two before the bill increase there will be a notice on your bill, as well as the promotional details on page 3 of your billing statement under my Xfinity plan which will tell you when your promotional rate expires. You can easily locate and view your billing statements by logging into our Xfinity app. With that being said, I would love the opportunity to help you review your account and see what has changed and how we might be able to help you with finding a new promotional rate. Please send us a DM to Xfinity Support with your full name and address to get started.

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