New problem solver
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10 Messages
Premium 27/7 vs current offering 50/12
I have the 27/7 Premium service and have had it since 2010. The 27/7 service is no longer offered. The current offering at the same price point is 50/10 according to http://business.comcast.com/internet/business-internet/plans-pricing
I checked using the Comcast Business speed tool today and got 35/12 reported.
I got a sales call asking me to upgrade to 50/10 and bundle in a phone line for $10 more per month, but I don't want a phone line.
The sales call guy said I was ineligible to upgrade to 50/10 without a phone line until May, even though I've been on this contract since 2010.
Am I already at the 50/10 point with these reported speeds?
CC_John
Retired Employee
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1.9K Messages
11 years ago
Hi Klotz. The Internet service can be upgraded at any time by contacting the Service Center @1-800-391-3000
Thank You
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