New Contributor
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2 Messages
Port Blocking
Our VPN stopped working on 3/31 (last worked on 3/30). A port scan from outside shows that the TCP port (1701) isn't open. A tool that scans the UDP ports shows that the UDP ports aren't open. It looks like you've started blocking the ports. No changes have been made to the router or the server.
How do we get the ports opened?
PM sent to Comcast Business.
Comcast_Christina
Official Employee
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33 Messages
4 years ago
Hi, @TonduCorp. I see your message and we will respond there shortly.
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TonduCorp
New Contributor
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2 Messages
4 years ago
I did chat with support; they won't do anything, and won't escalate the issue.
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