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asst4

New Contributor

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2 Messages

Saturday, November 21st, 2020 2:00 PM

Outlook 2013

MS Office Professional 2013  Having issues with Outlook.....it keeps disconnecting

from the exchange server

I think mail account was setup correctly 

XXXX@XXXXXXXXXXX.comcastbiz.net

While Outlook is connected it works well (send/receive emails...etc)

 

Any Ideas ???????

Question

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Updated 

4 years ago

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CC_Anisa

Problem solver

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348 Messages

4 years ago

Hi there, I am so sorry to see that you are having issues with your outlook server and we do understand how important emails are. You have reached an amazing team to help look into this and we are so sorry for the delayed response. Can you please send us a private message with your name and the full address? 

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asst4

New Contributor

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2 Messages

4 years ago

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Comcast_Gabriel

Official Employee

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297 Messages

4 years ago

Hi, Ray! Thank you for patiently waiting for a response. Would you mind removing your public post and sending over the address along with your account number or phone number in a private message by clicking on my handle (Comcast Gabe) for security purposes? Once I receive this information we will be able to pull up the account and take a look at what’s going on.

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