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New Contributor

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2 Messages

Thursday, April 1st, 2021 3:30 PM

outage

Good day. 

We have a business Internet account and for the past Month we have had an outage almost every day.

It is getting to a point where the service interruption's are to many and disrupting our business.

Who can I contact for a solution?

Trusted Forum Contributor

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57 Messages

4 years ago

Hello there, @user_fdc7ed. I know how daily service interruptions could effect any business. That is never our intentions. If there are reported service issues daily, our team is aware, and are working to get things resolved and to prevent this from continuing. I'd be happy to look into your area, and see what is going on. Can you send me a PM with your name, business name and address? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Comcast Business" and we will get back to you ASAP.

 

New Contributor

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2 Messages

4 years ago

How do I send you a PM?

Trusted Forum Contributor

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57 Messages

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Comcast Business" and we will get back to you ASAP. 

I no longer work for Comcast.