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scooby2's profile

New Member


1 Message

Sun, Jun 16, 2019 1:00 PM

Official contract end date and what kind of cancellation notice is required?

How can I find out what my official contract end date is and what kind of cancellation notice is required?


Thank you!


Official Employee


401 Messages

2 y ago

Hi scooby2 and welcome to the forums! If you happen to have your Service Order Agreement on file, it would have the length of the agreement and the date it was effective as the start date. You would want to provide 60 day notice for a voluntary disconnect. Is there anything we can do to keep you as our customer? And if you happen to need us to send the Service Order Agreement or get the process started or help with anything else otherwise, please click on my handle (Comcast_Gina) and send over a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number.