When I first signed up with Comcast business cable internet I was told I could move my /24 IP block to my service. Now I am ready to move that over to my service I can't seem to get in contact with my account representative. Perhaps they have left the company or are on holidays?
Anyway, I rang the call centre and they were confused to say the least. I couldn't get them to put me on to someone that even knew what a netblock was, let alone how Comcast might go about offering the route.
I need to get this worked out as soon as possible, how do I get in contact with someone that knows how to set this up?