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davewsward2's profile

New Member

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1 Message

Sun, Apr 18, 2021 1:32 PM

Neighbor appears to have an illegal exterior cable connection

For over a year, the neighbor's cable connection is very sloppy from the pole to house.  The cable is draped through tree branches and is just enough that a truck has not pulled it down. It looks like a suspicious illegal connection or the installer was rather incompetent.  Should I report this to Comcast?

Official Employee

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23 Messages

7 m ago

Hi, @davewsward2. Are you more concerned about the line hanging low or being pulled down, or rather that someone shouldn't be using the service? If the line is an issue we can definitely look into that and see about it being raised up.