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New Member

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1 Message

Monday, December 9th, 2024 8:45 PM

My 300MB is only showing 30 on a speed test

Why has my download been reduced from 300 to 30

Official Employee

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19 Messages

12 days ago

Hellouser_0e2ba1. Is this happening on all devices? Are we testing this via a Wi-Fi or wired connection? WE do have some really great resources that can help you troubleshoot your connection and possible solutions as well. 

 

ANSWERED: Tips for Troubleshooting Your Xfinity Internet Connection