Multiple service outages: What's going on?

Over the last week, our Internet and associated phone service has gone out at least twice, possibly more, always about the same time of day (late afternoon). While we do get the boilerplate outage notifications from Comcast, it's getting annoying to say the least.

So -- Comcast, got anything to say about this? Perhaps I should take this opportunity to remind you that both Ziply Fiber and Ezee Fiber are doing new construction in our area. Adding what's been happening to my long-term feelings about your company, it would take very little on your competition's part to convince me to switch providers.

Kindly do keep that in mind.