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WallerNet's profile



1 Message

Fri, Feb 19, 2021 6:00 AM

Multiple Daily outages

I have been seeing multiple daily outages for several weeks now.  They can last anywhere from 5 minutes to several hours.  I have contacted comcast support but when I call or try to troubleshoot online there is a automated message saying there is an outage in my area and I can't troubleshoot any further.  Is there anyway to get support for this ongoing issue?  


Official Employee


2 Messages

12 days ago

@WallerNet, welcome to Xfinity Forums! I am sorry to hear about your ongoing service problems. This is certainly not what we want for our loyal customers. I would be happy to help. Can you send me a private message with your name, business name, and full address? 


To send a private message click my username "Comcast_Anna" and select "Send Message" from the drop down. I look forward to hearing from you!