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1 Message

Wednesday, November 19th, 2025

Internet

Why does our internet connection not have steady connection?  Two different rooms get inconsistent connections less than 20 feet apart 

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Official Employee

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316 Messages

15 days ago

 

user_5a99fe, Hi there! Thanks for taking the time out of your day to reach out. I can certainly understand the importance of having a reliable connection as someone who works remotely. You've come to the right team of experts who can help with this over social media. Let's get this fixed. If you were to run an internet health test via the Xfinity app under the troubleshooting Wi-Fi section like in this link here, what results does it pull for you?