Internet Outages

For over a year now i've been dealing with a very unstable internet connection. Typically when im using it, the internet would go out but shortly after it would come back, usually before I had to make any calls. There's been a couple times that I did call anyway and nothing was seen. So finally i decided to log it using some google internet connectivity monitor tool i found. Here's my log from January 9th through January 17th:

Begin Google.com & Yahoo.com Internet Outage List
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1.9.2015 (Friday) *** 11:01:29 AM to 11:01:31 AM *** 2 Seconds Outage
1.10.2015 (Saturday) *** 3:43:32 AM to 3:46:53 AM *** 3 Minutes 21 Seconds Outage
1.10.2015 (Saturday) *** 6:11:44 AM to 6:13:25 AM *** 1 Minute 41 Seconds Outage
1.11.2015 (Sunday) *** 12:53:09 AM to 12:56:58 AM *** 3 Minutes 49 Seconds Outage
1.11.2015 (Sunday) *** 4:08:08 AM to 4:08:33 AM *** 25 Seconds Outage
1.11.2015 (Sunday) *** 5:14:45 AM to 5:17:58 AM *** 3 Minutes 13 Seconds Outage

Begin Comcast.net & Speedtest.net Internet Outage List
--------------
1.11.2015 (Sunday) *** 12:50:28 AM to 12:50:30 AM *** 2 Second Outage
1.12.2015 (Monday) *** 6:15:08 AM to 6:15:37 AM *** 29 Second (Comcast) Outage
1.12.2015 (Monday) *** 9:37:11 AM to 9:37:36 AM *** 25 Second (Comcast) Outage
1.12.2015 (Monday) *** 10:28:59 AM to 10:30:36 AM *** 1 Minute 37 Second Outage
1.12.2015 (Monday) *** 11:46:06 AM to 11:46:32 AM *** 26 Second (Speedtest) Outage
1.12.2015 (Monday) *** 10:01:01 PM to 10:02:38 PM *** 1 Minute 37 Second Outage
1.13.2015 (Tuesday) *** 6:13:14 AM to 6:14:41 AM *** 1 Minute 27 Second Outage
1.13.2015 (Tuesday) *** 11:35:16 AM to 11:36:23 AM *** 1 Minute 7 Second Outage
1.13.2015 (Tuesday) *** 4:15:07 PM to 4:16:40 PM *** 1 Minute 33 Second Outage
1.14.2015 (Wednesday) *** 1:08:18 AM to 1:08:43 AM *** 25 Second Outage
1.14.2015 (Wednesday) *** 4:13:12 AM to 4:14:14 AM *** 1 Minute 2 Second Outage
1.14.2015 (Wednesday) *** 6:13:32 AM to 6:15:17 AM *** 1 Minute 45 Second Outage
1.14.2015 (Wednesday) *** 7:21:13 AM to 7:22:00 AM *** 47 Second Outage
1.14.2015 (Wednesday) *** 10:28:15 AM to 10:28:46 AM *** 31 Second Outage
1.14.2015 (Wednesday) *** 2:42:52 PM to 2:43:02 PM *** 10 Second Outage
1.14.2015 (Wednesday) *** 5:43:46 PM to 5:44:48 PM *** 1 Minute 2 Second Outage
1.14.2015 (Wednesday) *** 8:45:17 PM to 8:46:28 PM *** 1 Minute 11 Second Outage
1.14.2015 (Wednesday) *** 10:48:03 PM to 14:48:50 PM *** 47 Second Outage
1.15.2015 (Thursday) *** 4:59:37 AM to 5:00:50 AM *** 1 Minute 13 Second Outage
1.15.2015 (Thursday) *** 8:06:02 AM to 8:06:52 AM *** 50 Second Outage
1.15.2015 (Thursday) *** 11:12:09 AM to 11:12:52 AM *** 43 Second Outage
1.15.2015 (Thursday) *** 12:01:47 AM to 12:03:08 AM *** 1 Minute 21 Second Outage
1.15.2015 (Thursday) *** 2:25:56 PM to 2:26:53 PM *** 57 Second Outage
1.16.2015 (Friday) *** 1:36:41 AM to 1:37:55 AM *** 1 Minute 14 Second Outage
1.16.2015 (Friday) *** 7:56:13 AM to 7:56:25 AM *** 12 Second Outage
1.16.2015 (Friday) *** 10:52:48 AM to 10:53:07 AM *** 19 Second (Comcast) Outage
1.16.2015 (Friday) *** 11:04:07 AM to 11:05:57 AM *** 1 Minute 50 Second Outage
1.16.2015 (Friday) *** 4:56:30 PM to 4:57:12 PM *** 42 Second Outage
1.16.2015 (Friday) *** 8:01:44 PM to 8:01:58 PM *** 14 Second Outage
1.16.2015 (Friday) *** 10:44:15 PM to 10:46:01 PM *** 46 Second Outage
1.17.2015 (Saturday) *** 12:44:04 AM to 12:46:00 AM *** 1 Minute 56 Second Outage
1.17.2015 (Saturday) *** 5:05:46 AM to 5:06:02 AM *** 16 Second Outage
1.17.2015 (Saturday) *** 8:09:11 AM to 8:10:01 AM *** 50 Second Outage
1.17.2015 (Saturday) *** 11:03:13 AM to 11:04:03 AM *** 50 Second Outage
1.17.2015 (Saturday) *** 3:51:59 AM to 3:52:05 AM *** 6 Second Outage

So you can see that i get many outages every day... Sometimes i get 2, sometimes a lot more then that. The application pings two different domain's every 5 seconds so each of those timings (i.e. 50 Second Outage) is +/- 10 seconds due to the possibility of the outage starting about 5 seconds before the ping that finds the outage and ending about 5 seconds after the last outage ping.

There were an astronomical number of single pings where for example, google.com did not respond showing an outage but the ping that happened at the exact same time to yahoo.com came back just fine. I have removed all of those as 1 second outages which occurred when both servers did not respond 1 time each, so the log would show: 

Mon Jan 12 09:37:00 http://www.comcast.net OK
Mon Jan 12 09:37:00 http://www.speedtest.net OK
Mon Jan 12 09:37:05 http://www.comcast.net OK
Mon Jan 12 09:37:06 http://www.speedtest.net OK
Mon Jan 12 09:37:11 http://www.comcast.net NOT CONNECTED
Mon Jan 12 09:37:11 http://www.speedtest.net NOT CONNECTED
Mon Jan 12 09:37:16 http://www.speedtest.net OK
Mon Jan 12 09:37:17 http://www.comcast.net OK
Mon Jan 12 09:37:22 http://www.speedtest.net OK
Mon Jan 12 09:37:23 http://www.comcast.net OK
Mon Jan 12 09:37:27 http://www.speedtest.net OK

A section of the log looking like that above I would ignore since on the same day at 9:37:11am, both servers did not respond but the 5 seconds before and after they did. You'll also notice some of them say something suchas "5 Second (Speedtest) Outage" which indicates that for 5 seconds, only the speedtest site was not responding. This could be a sort of flood protection, maybe their site or a node between myself and their server actually did go out for that period of time, or i did have an outage and had false positives come back from the other site. Either way, my server systems contain FTP, EMail, VPN, and other services that are going down all the time. I've always thought that the problems i've been having were other things (viruses, chinese and others hacking me, faulty hardware, faulty server OS installations, faulty configurations, faulty firewall, etc...) but i've tested and replaced my entire network infrastructure in that time with differnet brands of hardware that are higher quality, as well as newer versions of software (server 2012 rather than 2008) and I still continue to have the exact same issues.

Is there a Comcast representative that is able to take a look into this and see if there is anything that can be done? I've been wanting to call but my work hours conflict with Comcast hours making that a difficult task to do.

Thanks

Mike D.