New Member
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1 Message
Internet outage
In Northern California (zip=94598) and internet has been down for over 24 hours. Getting differing estimates from customer service/ building management as to when we will be back up. Is there a reliable source of information on this outage? Obviously, informing employees and trying to manage business without internet depends on accurate information.
ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Hey there! Thank you so much for reaching out with the internet service concern. As someone who also understands the importance of having a reliable internet service connection for a business, I can understand the inconvenience that this has caused you.You can always check the status of your Comcast Business services here: http://www.business.comcast.com/status/
I would like to help by pulling up the account to see what’s going on. To get started, would you mind sending over a private message with your full name and service address? -Gabriel
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