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Internet connectivity issues
Our office is frequently having internet latency issues. After restarting our modem several it seems to have trouble connecting to 2.4 Ghz or 5 Ghz connection. However, the internet is currently working for all staff but is extremley slow and every few hours a staff member loses their connection to the net so we have to reset the modem again. Is their an outage in Washington State that may be affecting everyone?
CC_Gina
Gold Problem solver
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421 Messages
6 years ago
I'm sorry to hear about the connectivity issues, PKBLAW. I'd like to look into this; if you click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, I can check the area for you.
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