Intermittent dropped connection
Has anyone experienced problems with intermittent dropped connections? I have had service techs over to my home business numerous times, but they have not found anything. Sometimes this manifests as lag spikes or high ping times to servers for 1-20 seconds and other times it is a completely dropped connection. It can occur at any time of day. Hard reset of the modem does not fix it.
I also notice that my phone line goes down when this happens. Would love any advice. I have thought about installing monitoring software at home too to show comcast the history of the line, but am not sure how to do that. Does anyone have any recommendations? I'm at wits end because I don't know how to run my business with internet and phone that keeps dropping out.
Would love advice from comcast or other experts.