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user_2c8681
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New Member

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4 Messages

Wednesday, December 17th, 2025

Informing CBI of non-renewal

Good moning,

We will not be renewing or extending our contract. Can you tell me when it expires and the steps I need to take to inform Comcast Business of this? We'll be switching to Xfinity Residential

and need to make sure there is no service disruption.

Thanks.

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2 months ago

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Comcast_Richard

Official Employee

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52 Messages

2 months ago

Hi there, @user_2c8681 Thank you so much for reaching out to us. I do apologize on this forum we provide limited Business customer service support, regarding your contract you would need to contact our Business Customer support team at (800)391-3000.-Richard

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user_2c8681

New Member

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4 Messages

Great. Looking forward to spending 4 hours trying to get past the automated nonsense.

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2 months ago

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Comcast_Richard

Official Employee

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52 Messages

I do apologize. @user_2c8681 any questions with business contracts who need to be handled by our Business Support team.-Richard

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2 months ago

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