New Member
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2 Messages
how to report external equipment damage
There's a damaged underground enclosure near my house (see attached photos). How do I report it?
Comcast has my address already so I don't need to add it here. The enclosure is at the end of the road where I live, at the T intersection with the main road.
CC_Michelle
Official Employee
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526 Messages
5 years ago
Thanks so much for taking the time to reach out to us and send us this photo. I am sorry for the delay in our response and we do want to get this resolved and fixed. We do not automatically have access to address or account information here. I will need you to provide the service address and a good contact number and email address through private message so that we can get some repaired on this completed.
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