How does Connection Pro work? *I'm having issues with it.*
I am hoping for clarification on how this service is supposed to work in a real business setting?
My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5 so that it can tell when cable service is lost. I was led to believe then that when the cable service goes down, the cellular nearly instantly replaces that connection with its own resulting in almost no down time.
So I'm sitting here at work doing various things online, and the cable internet connection drops. Do I even notice that I lost connection? Should I expect down time, and if so, how much? Do I have to do something in order to use the new connection? When the cable comes back online does it automatically switch back, and again does this require I do something, and will I experience some sort of disconnection downtime?
Thank you for your time and responses!