New Member
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2 Messages
High packet loss
I'm getting some pretty high packet loss. I'm in the Davie area. My download speeds are fine but my upload speeds are absolutely terrible.
Running a ping with a packet size of 1024 bytes gives back these results
PING google.com (216.58.216.206) 1024(1052) bytes of data. 72 bytes from ord31s21-in-f14.1e100.net (216.58.216.206): icmp_seq=1 ttl=51 (truncated) ... 72 bytes from ord31s21-in-f14.1e100.net (216.58.216.206): icmp_seq=63 ttl=51 (truncated) ^C --- google.com ping statistics --- 64 packets transmitted, 42 received, 34% packet loss, time 63219ms rtt min/avg/max/mdev = 47.089/49.283/58.220/3.312 ms
34% packet loss. I've been trying to stream some video all afternoon. Any problems in this area?
CC_John
Retired Employee
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1.9K Messages
10 years ago
HI dimgl. The results of your test could indicate an issue with the modem itself or with the line. If you are still experiencing packet loss, a service call can be scheduled to determine he root cause and make the necessary repairs. Please let me know if you need assistance scheduling a service call.
Thank You
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