New problem solver
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10 Messages
gateway is pining my mail server on port 110
My new comcast business gateway seems like its bored. It's pining my pop3 server once every minute.
When I login to the firewal the option to Disable Gateway Smart Packet Detection it is not available to me.
excerpt from pop3 log:
Accepted Solution
nutmeg
New problem solver
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10 Messages
6 years ago
resolved.
pop3 client was not able to connect from local network branch. this shows up in the mail server pop3.log as a connection from the gateway. Added static route to the router after the cradelpoint so it could find the class A branch. 32.215.187.240 255.255.255.248 192.168.0.128
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user_Claude
Official Employee
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56 Messages
6 years ago
Sorry that you are having this problem, I do see you've recently updated your RDNS settings. However, I can look closer at this for you. The option is under IPv4 firewall. It should be enabled already.
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nutmeg
New problem solver
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10 Messages
6 years ago
customer might not be able to change this setting, it wont toggle.
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user_Claude
Official Employee
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56 Messages
6 years ago
Let's take a closer look at this, please send a private message to troubleshoot this further.
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CCMichaelM
Visitor
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226 Messages
6 years ago
I'm glad you were able to resolve your issue. I hope you do not mind but, I noticed your initial reply displayed some sensitive information about your account. I went ahead and removed your static IP info. I also noticed that you reached out about our Cradle Points. If you'd like, I can assist you with all of your Comcast Business questions! Just private message me your full name, address and, the phone number listed on your account for assistance.
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