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alanmc's profile

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2 Messages

Thursday, December 15th, 2016 9:00 PM

Extremely Slow Upload and Packet Loss Since 12/14

Hi,
I noticed that as of 12/14 I'm consistently getting 0.2-0.3Mbps upload speeds and have noticed some packet loss. Before 12/14 I was consistently getting 6-7Mbps uploads.

Problem solver

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305 Messages

8 years ago

Take a look at this post and go over the steps listed, then posted the requested information. We should be able to help you pinpoint something you can take to Comcast.

http://forums.businesshelp.comcast.com/t5/Connectivity/Connection-Troubleshooting-Tips/m-p/25861#U25861