New Member
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2 Messages
Email Issues
Background:
I transferred my email from my residential account "xxxxxxxx@comcast.net" to my new business account back in June. Everything has been working flawlessly since, until yesterday, I can no longer send or receive email from my iPhone or my iMac.
I am not sure what the actual issue is, but I do know that I have connectivity to the internet, Comcast Customer Service confirms that the email address was in fact transferred. When I attempt to send or receive I get an authentification error, leading me to believe that something has changed on the Comcast server side not allowing me to log in.
Any thoughts?
Below is a log of the connecting status messages as it attempts to connect to the Comcast Servers:
INITIATING CONNECTION Oct 26 12:43:22.139 host:mail.comcast.net -- port:995 -- socket:0x0 -- thread:0x608000861a00
CONNECTED Oct 26 12:43:22.367 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
READ Oct 26 12:43:22.397 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
+OK POP3 ready
WROTE Oct 26 12:43:22.397 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
CAPA
READ Oct 26 12:43:22.429 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
+OK Capability list follows
EXPIRE 31 USER
TOP
UIDL
USER
XOIP
SASL PLAIN
.
WROTE Oct 26 12:43:22.429 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
AUTH PLAIN
READ Oct 26 12:43:22.580 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
+
WROTE Oct 26 12:43:22.582 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
************************************************
INITIATING CONNECTION Oct 26 12:43:32.160 host:smtp.comcast.net -- port:587 -- socket:0x0 -- thread:0x608001062e40
READ Oct 26 12:43:32.838 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
-ERR authentication failed: LOGIN failed
WROTE Oct 26 12:43:32.838 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:mail.comcast.net -- port:995 -- socket:0x6080002d1a30 -- thread:0x608000861a00
AUTH PLAIN
CONNECTED Oct 26 12:43:33.708 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
READ Oct 26 12:43:33.777 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
220 resomta-po-16v.sys.comcast.net comcast ESMTP server ready
WROTE Oct 26 12:43:33.800 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
EHLO [10.1.10.24]
READ Oct 26 12:43:33.896 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
250-resomta-po-16v.sys.comcast.net hello [50.155.64.235], pleased to meet you
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 36700160
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-STARTTLS
250 OK
WROTE Oct 26 12:43:33.897 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
STARTTLS
READ Oct 26 12:43:33.966 [kCFStreamSocketSecurityLevelNone] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
220 2.0.0 Ready to start TLS
WROTE Oct 26 12:43:34.171 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
EHLO [10.1.10.24]
READ Oct 26 12:43:34.217 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
250-resomta-po-16v.sys.comcast.net hello [50.155.64.235], pleased to meet you
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 36700160
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 OK
WROTE Oct 26 12:43:34.220 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
AUTH PLAIN (*** 80 bytes hidden ***)
READ Oct 26 12:43:34.356 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
535 5.7.0 ...authentication rejected (4)
WROTE Oct 26 12:43:34.359 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
AUTH PLAIN (*** 52 bytes hidden ***)
READ Oct 26 12:43:34.512 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
535 5.7.0 ...authentication rejected (4)
WROTE Oct 26 12:43:34.512 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.comcast.net -- port:587 -- socket:0x6080004d5690 -- thread:0x608001062e40
QUIT
KNB_Ind
New Member
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2 Messages
9 years ago
Current email account settings:
Incomming Mail Server: mail.comcast.net
Username: rickpainter
Outgoing Mail Server: smtp.comcast.net (Default Ports 25,465,587)
Using SSL
Username: rickpainter@comcast.net
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